Your calls are off the hook
OffHook is the voice AI platform for running automated phone calls as campaigns — scheduling, qualifying, confirming, following up — while surfacing the conversations that truly need a human.
Your choice of models · post-call analysis on your own scorecard · managed SaaS or your own cloud
Built on LiveKit · OpenAI · Gemini · Deepgram · Twilio · Azure
Run outbound calls as scheduled, measurable campaigns
Pick your STT, LLM, and TTS — swap as the frontier moves
Every call scored against your own definition of done
Managed SaaS, or single-tenant in your own environment
The Problem
Your team is buried in repetitive calls. Scheduling. Confirmations. Qualification. Follow-ups. They eat hours, never scale, and bury the few conversations that actually deserve a person.
Today's AI can hold the conversation. What's been missing is the system to run it as real operations — launch, measure, improve — and to know exactly when to hand off to a human.
Think campaigns, not call centers
OffHook organizes every call around a business use case — so you can see whether the job actually got done, not just that a call happened. Surface outcomes, hide the plumbing.
How it works
Configure once
Build playbooks and tools in Studio — no code. Define what a successful call looks like for each use case, and test against a real agent before you ship.
Launch as campaigns
Run outbound at scale with scheduling, pacing, and concurrency controls. Choose your STT, LLM, and TTS, with automatic fallback if a provider blinks.
Surface what matters
Every call is recorded and scored against your scorecard. Routine calls resolve on their own; the ones that need a human rise to the top.
One platform, end to end
From the first prompt to the post-call scorecard — without stitching five vendors together.
/ Model-agnostic pipeline
Mix and match STT (OpenAI, Deepgram), LLM routed across providers by cost, speed, or quality, and TTS — or run a single real-time voice model. Swap models without rewrites or lock-in.
/ Campaign orchestration
Targets, attempts, scheduling, pacing, and concurrency, with an activity stream for every run. Fire a one-off, or put a campaign on a recurring schedule.
/ Evidence-backed analysis
Define your own scorecard fields with no code. OffHook analyzes each transcript and dual-channel recording, and returns structured, queryable results.
/ Your cloud or ours
Start on managed SaaS, or deploy single-tenant in your own Azure environment with your own identity provider. Same platform — your control, your data.
Put it to work
Appointment scheduling
Book, reschedule, confirm, and remind across thousands of appointments — wired into your scheduling system.
Lead qualification & follow-up
Qualify interest, answer the common questions, and route the hot prospects to a human the moment they are ready.
Work-order & service follow-ups
Confirm availability, check status, and close the loop with contractors, employees, and customers.
Voicebot QA & outreach
Run daily health checks on your own phone bots, and drive renewals or re-engagement at scale.
Ready to take your calls off the hook?
See OffHook on your own use case. We will walk you through a live agent, a campaign, and the analysis that comes back.